Job Description

We are seeking an experienced Quality Manager to lead quality assurance (QA) activities across PCBA, mechanical, and system-level manufacturing processes. This role is responsible for reviewing factory yield and failure analysis data provided by Manufacturing Quality Engineers and Failure Analysis Technicians, identifying trends, and driving root cause investigations and corrective actions. This role involves supervising quality teams, implementing and maintaining quality control procedures, and collaborating with other departments and drive quality systems to address quality issues and ensure customer satisfaction.

Key Job Responsibilities

• Oversee and manage all QA operations including inspections, product reliability, supplier management and root cause analysis.
• Lead, mentor, and develop the QA team to build a high-performance, accountable, and continuous improvement culture.
• Collaborate with internal and external stakeholders through regular quality reviews, action plans, reporting, and improve processes.
• Champion quality improvement initiatives, preventive actions, implement effective solutions, and resolution of customer complaints.
• Lead internal audits and manage external audits or certifications in compliance with industry regulations, standards, and customer requirements.
• Develop, implement, and maintain the Quality Management System (QMS) and associated training programs.

Required Qualifications Include

• Bachelor's degree in electrical engineering or a related technical field.
• Minimum 8 years of experience in QA, with at least 5 years in a managerial or leadership role.
• Strong analytical and problem-solving skills with the ability to interpret complex quality data.
• Familiar with SMT processes and proficient in quality standards such as IPC-A-610 and IPC-A-600.
• Working knowledge of statistical process control (SPC), Lean Manufacturing, and Six Sigma methodologies.
• Proven success in managing cross-functional teams and driving change in fast-paced manufacturing environments.
• Excellent verbal and written communication skills, with the ability to effectively interact with customers, suppliers, and internal teams.
• Demonstrated resilience under pressure and excellent collaboration skills across departments.
• Proficient in MS Office tools, including Word, Excel and PowerPoint.

Strong leadership, problem solving and teamwork capabilities.

Preferred Qualifications Include

• Experience working with quality standards such as IATF 16949, ISO 26262, or ISO 13485.
• Formal certification in Six Sigma (Green Belt or Black Belt) or equivalent.

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