Job Description
Job Description
Job Description
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Wellness resources
Position Summary: SDI Labs, Inc. The LabCorp Assistant / Marketing Coordinator supports daily administrative, client-facing, and laboratory-related tasks while assisting with marketing and outreach efforts to grow the organizations presence and client base. This dual-role position requires excellent organizational, communication, and interpersonal skills.
Key Responsibilities:
Administrative & Laboratory Support:
- Assist with front desk operations including answering phones, scheduling, and patient check-in.
- Support lab personnel with non-technical tasks such as data entry, specimen organization, and labeling.
- Maintain accurate records of specimens, documentation, and client interactions.
- Prepare and organize supplies and materials for lab use.
- Ensure compliance with HIPAA, OSHA, and company policies and procedures.
- Coordinate courier pickups, deliveries, and inventory restocking.
Client Relations & Customer Service:
- Act as a point of contact for client inquiries, scheduling, and service-related issues.
- Ensure timely and professional communication with referring physicians, clinics, and patients.
- Follow up with clients and partners to maintain satisfaction and encourage repeat business.
Marketing & Outreach:
- Assist with developing and distributing marketing materials (brochures, flyers, social media content).
- Coordinate community outreach events, health fairs, or partnership programs.
- Maintain and update client databases, email lists, and marketing CRM systems.
- Support digital marketing efforts, including posting on social media and monitoring engagement.
- Help track marketing campaign metrics and generate simple reports.
- Represent the lab in a professional manner during promotional visits to clinics or partner organizations.
Qualifications:
- High school diploma or equivalent required; associate or bachelors degree in marketing, business, or healthcare preferred.
- Experience in a medical office, laboratory, or healthcare setting is a plus.
- Strong interpersonal, communication, and multitasking skills.
- Basic understanding of marketing principles and customer engagement.
- Proficiency in Microsoft Office Suite and familiarity with social media platforms.
- Ability to maintain confidentiality and professionalism in all interactions.
Physical & Work Requirements:
- Ability to stand or sit for extended periods.
- Light lifting (up to 25 lbs) for marketing materials or lab supplies.
- May require travel for off-site marketing or outreach efforts.
- Work may involve occasional extended hours or weekends for events.
Preferred Skills (Not Required):
- Experience with Canva, Mailchimp, or similar marketing tools.
- Knowledge of healthcare industry marketing or client development.
- Bilingual abilities are a plus.
Job Tags
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