Job Description

Jack in the Box - Assistant Restaurant Manager Assistant Restaurant Manager at Jack in the Box, Giants Baseball & Softball Camps. Position Summary Responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Primary responsibilities include providing excellent internal service, external service, building restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Key Duties / Responsibilities Internal Service: Recruit, select, train, develop, evaluate and monitor restaurant employees. Ensure staffing levels, training systems, and internal promotion paths are aligned with company procedures. Foster a friendly, clean, safe environment and treat all employees with respect, motivating them to achieve high performance. External Service: Provide guests with an exceptional experience, hold the team accountable for service and food quality, monitor adherence to all systems and food safety requirements, respond to guest concerns promptly, and maintain a positive brand image. Higher Profits: Partner with the Restaurant Manager to analyze operational and financial performance using management tools, identify trends, develop action plans, protect the brand, and monitor costs and budget adherence. Selection Skills / Qualities Fostering the Culture: Demonstrates passion for Jack in the Box, respects company values, maintains integrity, and communicates effectively with the team. Training / Coaching / Development: Motivates and inspires employees, provides development opportunities, gives timely feedback, and promotes growth within the organization. Guest Focus: Passionate about high‑quality guest experience, skilled at guest service techniques, and capable of managing fast‑paced environments. Food Quality / Safety: Demonstrates strong awareness of food quality, safety, and cleanliness, and adheres to food safety systems. Business Management: Adjusts to shifting priorities, makes urgent decisions, delegates work, and organizes job performance. Diverse Responsibilities: Performs related duties as required and assigned. Qualifications Education: High School Diploma, G.E.D. or equivalent required; Associate’s or Bachelor’s degree preferred. Experience: Internal – Minimum 1+ years as Shift Leader or 1 year as Assistant Manager in a customer service environment and 100% certified in all workstations; External – Minimum 3 years as Assistant Manager with some P & L responsibility. Knowledge / Skills / Abilities: Minimum 18 years old; must complete Assistant Manager training classes; must be ServSafe certified; ability to speak, read, write English; excellent interpersonal skills; basic math competency; analytical and organizational skills; self‑starter; knowledge of PC software; valid driver’s license and vehicle for bank deposits and business trips; integrity and ethical behavior. Physical Requirements: Ability to stand and walk 85–95% of shift; lift/carry 10–65 lbs; move freely; operate restaurant equipment and a motor vehicle; use a computer keyboard. Competencies Customer Focus – Dedicated to meeting internal and external customer expectations. Dealing with Ambiguity – Able to cope with change and uncertainty, making decisions without a full picture. Learning on the Fly – Quick learner, open to change, and seeks continual improvement. Problem Solving – Uses rigorous logic and methods to solve difficult problems. Composure – Handles pressure calmly, maintains professionalism, and manages stress. Confronting Direct Reports – Addresses performance issues promptly and fairly. Developing Direct Reports – Provides challenging tasks, development discussions, and career planning. Ethics and Values – Adheres to core values, rewards appropriate behavior, and practices integrity. Hiring and Staffing – Selects high‑quality candidates and assembles talented teams. Integrity and Trust – Maintains confidentiality, admits mistakes, and presents facts honestly. Managerial Courage – Provides actionable feedback and takes decisive action when needed. Motivating Others – Creates a climate that encourages high performance and ownership. Priority Setting – Focuses on critical tasks and eliminates roadblocks. Drive for Results – Consistently exceeds goals and remains bottom‑line oriented. Self‑Knowledge – Seeks feedback, accepts criticism, and focuses on balanced performance reviews. Sizing Up People – Accurately assesses talent and projects performance. Building Effective Teams – Fosters morale, shares wins, and encourages teamwork. Managing Vision and Purpose – Communicates a compelling vision and rally support. Reasonable Accommodation Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and perform the essential functions of this job. This position description should be applied accordingly. Legal Notice Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment‑related disputes to binding arbitration and forgo proceedings before a jury in court. #J-18808-Ljbffr Giants Baseball & Softball Camps

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