Job Description

Junior Data Center Technician

IgniteAction, a joint venture between Ignite and ActioNet has an immediate opening for a motivated and detail-oriented Junior Data Center Technician to support the daily operations of our data center environment. This role is ideal for candidates looking to start or grow their career in IT infrastructure, with opportunities to learn hands-on skills in hardware installation, troubleshooting, monitoring, and physical/logical infrastructure maintenance. The ideal candidate will be dependable, eager to learn, and comfortable working in a fast-paced, mission-critical environment.

Location: Martinsburg, WV

Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust

Key Responsibilities

• Support the installation, configuration, and maintenance of servers, storage, and networking hardware.
• Perform regular data center walk-throughs to ensure environmental stability (temperature, power, cabling, etc.).
• Respond to tickets and incidents related to hardware, cabling, and connectivity issues.
• Assist with racking, stacking, and cabling of new equipment.
• Monitor system alerts and escalate issues to senior technicians or engineers as needed.
• Maintain accurate inventory records of equipment and components.
• Follow safety, security, and compliance procedures within the data center.
• Participate in on-call rotation or after-hours support as needed.

Qualifications

Required:

• High school diploma or equivalent; coursework or certifications in IT/Networking is a plus.
• Basic understanding of computer hardware, networking concepts, and operating systems.
• Ability to lift, rack, and move equipment (up to ~50 lbs).
• Strong troubleshooting and problem-solving skills.
• Willingness to work flexible shifts, including nights and weekends, if required.
• Strong attention to detail and ability to follow documented procedures.

Preferred:

• CompTIA A+ or Network+ or related certification.
• Experience working with ticketing systems and/or monitoring tools.
• Previous internship, co-op, or hands-on lab experience in IT or data center environment.

Competencies

• Technical aptitude with eagerness to learn and grow.
• Dependable and able to work in a team-oriented environment.
• Strong communication skills, both written and verbal.
• Ability to prioritize and manage multiple tasks.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

• Advanced and Managed IT Services
• Agile Software Development
• DevSecOps
• Cybersecurity
• Health IT
• C4ISR & SIGINT
• Data Center Engineering & Operations
• Engineering & Installation

Why ActioNet?

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet's Benefits Program:

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life and AD&D Insurance
• 401(k) Savings Plan
• Education and Professional Training
• Flexible Spending Accounts (FSA)
• Employee Referral and Merit Recognition Programs
• Employee Assistance and Identity Theft Protection
• Paid Holidays: 11 per year
• Paid Time Off (PTO)
• Disability Insurance

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