Job Description

General Purpose : Under administrative direction, develops, plans, coordinates, and administers the development and execution of the web development services for the Detroit Public Library (DPL); provides support in delivering excellent web services through a network of 21 branch libraries; and assist in quality service delivery to DPL customers. This role is seen as a hands-on management position informed by the ideal of a 24/7 virtual branch framework.

Supervision Received/Exercised : Works under the administrative direction of the Assistant Director, Marketing and Communications and does exercise supervisory responsibility.

Distinguishing Characteristics : This job class is an individual contributor and is not distinguished from other classes in a job series.

Minimum Qualifications:

Education and Experience:

• Bachelor’s Degree in Computer Science or related field (Master’s preferred).
• 2+ years’ experience in application development and testing.
• 1+ years’ SDLC implementation experience.
• Ability to create support documentation for all new applications.
• Strong teamwork skills.
• Proven knowledge of the most current security and web development programming languages.
• 2+ years of experience in a library or academic setting.

Required Knowledge of:

• A solid understanding of how web applications work including security, session management, and best development practices.
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development.
• Hands-on experience with network diagnostics, network analytics tools.
• Basic knowledge of Search Engine Optimization process.
• Aggressive problem diagnosis and creative problem-solving skills.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets.
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.

Required Skill in:

• Interacting with people of different social, economic, and ethnic backgrounds.
• Project management and administration.
• Problem solving and decision-making.
• Planning, analyzing, organizing and coordinating activities and establishing priorities.
• Presenting ideas and concepts orally (including public speaking) and in writing.
• Working cooperatively with branch and department managers and staff.
• Responding to inquiries in effective oral and written communications.
• Utilizing personal computer software programs affecting assigned work and in compiling and preparing spreadsheets and reports.
• Establishing and maintaining effective working relationships with Library and department staff, outside agencies, and the general public.

Physical Demands / Work Environment:

• Work is performed in a standard library environment.
• Subject to sitting, standing, and walking.
• Subject to lifting 10-25 pounds.

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