At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
YOUR ROLE
Ideal candidates have a strong passion for innovation and the digital world with experience and skills in Service and User Experience Design. They also have a generic understanding of digital product lifecycle and user-centered design methodologies. In addition, a quality-driven mind and passion for experiencing and testing first-hand new services and products in the digital world is a must.
YOUR TASKS
* Creation of professional and/or technical User Acceptance Test Scripts (UX Scenarios) based on existing User Stories and IT/Business/design materials.
* Ensure appropriate engagement and oversight of User Acceptance Testing quality across APP or WEB digital touchpoints.
* Execute UAT&CX test following test cases.
* Report UAT&CX progress, status, risks, issues and results to UAT&CX Manager and across different teams progress and results of test.
* Report and support triage of defects and issues.
* Support test sessions with prospect/stakeholder (e.i. Usability, Shadowing testing).
* Identify potential design and services improvements and proactively work on solutions.
* Set up and perform digital and virtual testing in different design stages.
YOUR PROFILE
* Knowledge in usability and human factors techniques, UX research and customer validation process.
* Experience in the development of Customer Journey, Service Blueprint, User Stories and service flows.
* Knowledge of general digital front-end and back-end digital environments and related jargon is a plus.
* Previous work experience in digital design environments/companies is a plus.
* University Degree
* Fluent English.
WHAT YOU'LL LOVE ABOUT WORKING HERE?
* Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Multisport.
* Well-being culture: medical care with Medicover, private life insurance, and Multisport card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
* Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
* Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.
GET TO KNOW US
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl.
ABOUT CAPGEMINI
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
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