Job Description
DWP is looking for multiple UI/UX DESIGNERs across Canada to work on a NATO defence-related project. This role can be done remotely.
Job Duties may include:
· Supporting product teams by applying User-Centered Design (UCD) best practices throughout the software lifecycle.
· Engage with end users through the agile product development process to ensure solutions meet operational needs.
· Establish feedback loops with customers and apply the Build–Measure–Learn cycle to guide iterative product development.
· Conducting user research, including interviews, usability testing, and surveys, to validate design assumptions.
· Creating design artifacts such as sketches, flows, wireframes, high-fidelity mockups, and interactive prototypes.
· Ensure all design work complies with accessibility standards and follows industry best practices for inclusive design.
· Collaborating with Product Managers on backlog refinement and prioritization to align design priorities with business value.
· Provide clarification to developers during implementation to ensure user expectations are met.
· Collaborate within cross-functional Agile/DevSecOps teams, actively participating in standups, demos, and retrospectives.
· Present and communicate design decisions effectively to stakeholders and senior leadership.
Qualifications
· Proven UI/UX industry experience on complex web and/or mobile application design projects.
· Strong skills in user research, usability testing, and user-centered design methods.
· Experience collaborating in Agile/DevSecOps environments, including backlog refinement with Product Managers.
· Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, Axure, InVision).
· Knowledge and practical application of accessibility standards (WCAG, Section 508) and inclusive design principles.
· Experience producing deliverables such as wireframes, user flows, prototypes, and high- fidelity mockups.
· Strong communication, facilitation, and stakeholder collaboration skills.
· Portfolio of work demonstrating past design solutions and methodology.
· Certification in UI/UX or related field (UI Design, UX Analyst, Human-Centered Design) desirable.
· University degree in Human Computer Interaction (HCI), Human Factors, Human Centered Design/Engineering, or related discipline desirable.
Preferred· Experience in developing innovative digital products for NATO or with the Department of National Defence
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