Job Description
What We Do SMS group in the leading partner in the world of metals. SMS group Inc. in Valparaiso, IN is part of a global company that employs more than 14,400 people at over 100 locations, throughout 31 countries. We use our over 150 years of experience and unique expertise in metallurgy, industrial processes and digitalization to create new perspectives for our industry through continuous innovation. We are the leading market player in the design and construction of blast furnace and coke over plants and an original equipment supplier, offering comprehensive maintenance and spare part services for iron making, metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants. - all from a single source.
Summary Are you looking for an Entry-Level type position to get your foot in the door at a World-Wide company? Are you looking for the opportunity to learn the ins and outs of the steel industry? Do you have a strong work ethic and learn quickly? If so, this job is for you! Don't hesitate - apply today!
We are looking more for the work ethic of a candidate than we are skills. We are willing to train someone who is dedicated and can take ownership of their position, and be a strong cog in our small team. The Technical Sales Support Specialist provides strong support to the sales / execution and field service teams where needed, assisting with the successful initiation, planning, execution, monitoring and completion of projects undertaken by the SMS Valparaiso plant.
Duties and Responsibilities - Act as assistant to the Project Manager(s)
- Assist as a point of contact for servicing orders
- Process customer requests for quotations and orders in accordance with pre-determined company metrics and procedures
- Communicate with the customer to ensure accuracy, and prepare and send final quotations
- Enter sales orders into Global Shop Solutions (GSS) with accuracy, managing the project to completion, working directly with customers/vendors/contractors and colleagues
- Assist the inventory team with cycle counts and inventory discrepancies
- Occasionally assist the logistics team
- Perform other duties as assigned or requested
- Business travel up to 10%
Job Qualifications - Associate degree or equivalent technical education and experience preferred, BUT, we will train the right individual!
- Ability to interpret blueprints/drawings for the purpose of order quotation and accuracy preferred but not required
- Previous experience in a manufacturing environment or previous sales support experience is a plus
- Strong written, verbal and customer service skills required
- Strong organizational skills and attention to detail
- Ability to routinely write reports and correspond with customers
- Proficiency in Microsoft Office software.
- Experience with an ERP system is preferred, but not required
Physical Demands - Frequently required to sit.
- Occasionally required to stand or walk.
- Frequently required to use hands to finger, handle, or feel.
- Occasionally required to reach with hands and arms.
Work Environment - The noise level in the work environment usually is moderate.
Schedule - Full-Time, 8-hour shift
- Monday to Friday, 7:00am - 3:30pm, with 30 minutes for lunch
Benefits - Paid Vacation - 10 days in the first year (prorated to start date)
- Paid Sick & Emergency Time - 5 days per year
- 10 Paid Holiday - includes 1 'floating' holiday that the employee can choose
- Impressive Medical, Rx, Dental & Vision Insurance
- Long & Short Tern Disability / AD&D / Company Paid Life Insurance
- 401K w/matching contributions
- Flexible Spending Account / Health Savings Account
- Tuition Reimbursement
- Annual Bonus
- And More!
Job Tags
Holiday work, Full time, For contractors, Flexible hours, Shift work, Monday to Friday,