Surgery Scheduler Job at UPMC Mercy, Pittsburgh, PA

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  • UPMC Mercy
  • Pittsburgh, PA

Job Description

Join Our Team at UPMC Mercy Pavilion OR!
We’re currently seeking a Full-Time Surgery Scheduler to support our dynamic operating room team. This Monday–Friday, daylight-hours position plays a vital role in the smooth operation of the Pavilion OR front desk, assisting with add-on cases and managing incoming calls. If you’re passionate about healthcare and thrive in a fast-paced environment, we’d love to hear from you.

This role requires:
•      Medical experience
•      Strong multitasking skills
•     ⚡ Ability to excel under pressure

Preferred qualifications include scheduling experience.

Responsibilities:

  • Work directly with department to troubleshoot procedural and operations issues.
  • Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
  • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
  • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
  • Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
  • Ensure that informed consents are signed.
  • Provide patients with pre and postoperative instruction according to service specific guidelines.
  • Coordinate patient education seminars and schedules physicians accordingly.
  • Collect data for research study.
  • Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
  • Ensure all billing and insurance information is current and accurate.
  • Complete special projects as assigned.
  • Act as liaison between patient and referring physicians.
  • Obtain pre-certification and/or referral prior to the date of the procedure.
  • Coordinate and track internal and external marketing efforts.
  • Attend and schedule department meetings.
  • Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Job Tags

Full time, Monday to Friday,

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