Job Title: Surgery Scheduler
Location: Pensacola, FL
Job Overview:
We are seeking an organized and detail-oriented Surgery Scheduler. In this role you will be responsible for coordinating and managing surgery schedules for our providers while also assisting the front office staff with administrative and patient-facing tasks. The ideal candidate is highly organized, possess excellent communication skills, and can thrive in a fast-paced medical environment.
Key Responsibilities:
- Coordinate the scheduling of surgical procedures with patients, physicians, hospital operating rooms, and surgical centers.
- Serve as the primary point of contact for patients regarding their surgery, providing pre and post-operative instructions and answering questions.
- Maintain an updated and accurate scheduling system, addressing any changes or conflicts promptly.
- Obtain insurance verification and pre-authorization for all surgical procedures and testing.
- Provide compassionate and clear information to patients regarding their surgical experience, addressing any questions or concerns.
-Maintain accurate and confidential electronic health records related to all surgical procedures, adhering to HIPAA guidelines.
-Serve as a backup for the front desk with answering phones, greeting patients, and other administrative and clerical duties.
Qualifications:
- High school diploma or equivalent; additional certification in healthcare administration or related field is a plus.
- Prior experience in ophthalmology scheduling or administrative roles within a healthcare setting is preferred.
- Strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills.
- Proficiency in computer applications and scheduling software.
- Ability to work effectively in a fast-paced environment and adapt to changes.
What We Offer:
- Competitive salary and benefits package.
- A supportive and collaborative work environment.