Job Description

Job Description

Job Description:\n\nCompany Description THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.Applications Open: August 19, 2024Applications Close: No earlier than September 9, 2024 at 11:59pmSalary range for 8414/8532 position: $128,232 to $155,870Recruitment ID: CBT-8532-149435 Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD). The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth and families who are brought to our attention with care and compassion. We engage fiscally sound and culturally competent strategies that promote the best interests of the youth, and provide victims with opportunities for restoration. Our equity-centered goals are to:Reimagine how the City addresses juvenile crime, from referral through reentry, in collaboration with the community and our system partners, emphasizing research and evidence-based practices, and sustainably addressing pervasive racial disparities throughout the system. Advance a Whole Family Engagement strategy that places racial equity at its center to ensure that all youth have equal access to successful outcomes, and that advances youth-and family-centered case plans and goal development, with the supports and resources necessary to help justice-involved youth thrive. Bolster equitable leadership development opportunities for BIPOC staff; implement change that meaningfully improves the workplace experience of BIPOC staff; enact our organizational belief of redemption and helping people to succeed.Job Description Under general direction, performs difficult and responsible professional work in the areas of planning, organizing and directing the activities of a probation unit within the Juvenile Probation Department, and performs related duties as required. Essential functions include, but are not limited to: 1. Supervises probation officers, clerical staff and volunteers in a unit(s) by directing planning, organizing and reviewing and editing their work; observing job performance; resolving conflicts and performing other necessary duties in order to ensure that staff's work quality and quantity are maintained at a high level. This includes evaluating the performance and progress of staff through observation and reviewing their work in order to maintain an awareness of staff's abilities, and plan more efficiently for the unit's operating and staffing needs; assigning cases and tasks to staff in a manner that is consistent in fairness and equity in order to encourage and maintain good employee morale and work quality; auditing caseloads of probation officers; and overseeing and managing work schedules, leaves, and other attendance related issues to ensure the appropriate staffing to meet operational needs. 2. Trains and develops staff by using clear and relevant teaching Techniques; providing guidelines and assistance regarding laws, policies and procedures as related to agency operations; and explaining proper casework techniques, investigative report writing, and oral presentation techniques. 3. Meets with groups and individuals such as community-based agencies and other city departments by giving and receiving information regarding departmental policies, procedures organization in order to develop favorable community relations. 4. Evaluates and monitors residential/non-residential programs utilized by Juvenile Probation Department for appropriate placement of clients. 5. Makes oral reports on functional operations of unit(s) to boards, commission, courts and other agencies and city departments. 6. Makes written reports on functional operations of unit(s) to boards, commission, courts and other agencies in the city department. Submits written performance evaluations to management. Prepares expense reports for authorization. Collects and maintains statistical information on clients served and services provided (e.g. number of bookings, cases filed, citations, detentions, informal dismissals, transfers, D. A.'s declines). Maintains records and evaluates and controls access to confidential records to client, staff, other jurisdictions and public. Prepares weekly time sheets for probation officers and clerical staff. 7. Supervises the scheduling and coordinating of transportation for clients (locally, nationally and internationally). This includes assigning Probation Officer to youth, reviewing documentation for travel authorization and determining the level of security required. 8. May assist the Personnel Office in conducting background investigations on new hires as prescribed by Juvenile Probation Department policies and procedures. 9. May coordinate and conduct investigations of incidents involving staff, clients and programs by researching, interviewing, counseling and carrying out formal investigations. 10. May assist in development of annual budget by providing related information on costs and resources. 11. May assist in policy development by attending administrative meetings, planning organizational change and acting as a liaison between staff and management so as to explain policy to staff and assist management in developing new and revised departmental policies and procedures. 12. Performs related duties and responsibilities as assigned.Qualifications Minimum Qualifications: Education: Possession of a baccalaureate degree from an accredited college or university, with major course work in the social sciences, or closely related field preferred; and Experience: Four (4) years of full-time verifiable experience as a probation officer working with offenders in a criminal justice system. At least two (2) years of the required four (4) years must include experience working with juvenile offenders. Substitution: Two (2) years of full-time experience as a parole officer working with offenders in a criminal justice system may substitute for two (2) years of the required probation officer experience. License and Certification: Requires possession of a valid California Class C driver's license at the time of appointment.(California driver license must be maintained current during employment). Desirable Qualifications: In addition to meeting the minimum qualifications listed above, the ideal candidate will have demonstrated a successful track record of having the following knowledge and abilities. Knowledge of: Principles, trends, techniques in the delivery of juvenile probation services; evidence-based practicesInterview techniquesEmployee supervision and Appraisal TechniquesBasic math plus fractions, decimals, and percentagesRelevant laws, codes and legal documents, including Welfare and Institution Code, Penal Code, and State, Federal, and Local statutesLegal psychiatric, sociological, and medical terminology Ability to: Identify and choose appropriate solutions to problems from a variety of alternativesWork tactfully and persuasively, and establish a rapport with families, community groups, court representatives, attorneys, supervised staff, department administrators and othersCommunicate clearly with a variety of people of various educational and socio-cultural backgroundsDemonstrate effective public speaking skills, including planning and preparation of material and effective presentationseffectively applying interviewing and listening skillsRead, interpret, and apply complex legal and behavioral science information related to the criminal justice process Access and implement training and learning theory techniquesDeal effectively with subordinates and superiors in a fair mannerMotivate subordinatesCoordinate work with othersImplement new policies and proceduresset goals and objectives and establish prioritiesBe flexible and tolerant in adjusting to changes in workload and assignmentsEffectively set and meet deadlinesDemonstrate self-restraint, judgement and strategy in dealing with a variety of people, adversaries and advocates under varying situations, conditions, and circumstancesDefine problems, collect information, establish facts, evaluate alternative solutions, draw valid conclusions and select and act on the best alternativeUse community resources to meet the needs of clientsWrite clearly, accurately, and concisely and use grammatically correct English to convey ideas in written reports, letters, and memorandaEdit reports written by subordinates to ensure clear, accurate,, and concise product and oral presentationsProvide consultation, regarding family system analysis and interpersonal relationsDecision making, coach staff and model leadership behaviorEffectively utilize self-defense techniques Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which are described below. Reminder:We communicate via e-mail, so please ensure that you have access to the e-mail address with which you have registered. All communications related to this recruitment will be sent to the e-mail you registered. Minimum Qualifications Supplemental Questionnaire (Weight: Pass/Fail) Candidates will be sent a Minimum Qualifications Supplemental Questionnaire (MQSQ) via email as part of the employment application. Applicants will be required to respond to the MQSQ in the time frame indicated, and submit their answers as directed. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQs) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. California Board of State and Community Corrections [BSCC] Exam (Weight: Pass/Fail) Candidates who meet the minimum qualifications will be invited to participate in a performance examination. This on-site, computerized examination is two hours and thirty minutes and is designed to measure general cognitive abilities that are important for performing successfully as an Adult Corrections Officer, Juvenile Corrections Officer, or Probation Officer. While some exam questions may use job-related examples, no prior knowledge or training is needed to complete the exam. Testing Date: Test tentatively scheduled for early October if needed** This is a standardized examination. Therefore, test questions and answers are not available for public inspection or review. ** Supplemental Questionnaire Evaluation (Weight: 100%) Candidates who have a passing score on the BSCC exam will be invited to participate in a written examination designed to measure the knowledge, skills and abilities in job-related areas as described in this announcement. Candidates much achieve a passing score on the Supplemental Questionnaire examination to be ranked on the eligible list. After the eligible list is finalized/adopted, the department may administer additional selection procedures to make a final hiring decision (e.g. interviews, written exercise, etc.). Applicants meeting the Minimum Qualifications are not guaranteed advancement through all steps of the selection process. TIMELINE BSCC Exam: Early October 2024 Written Supplemental Questionnaire Evaluation: Late October 2024 Eligibility List Established & Departmental Interviews: Winter 2024Additional InformationThis is a Classification-Based Test conducted in accordance with Civil Service Rule 111A.POST Commission on Peace Officer Standards and TrainingInformation on the Hiring Process Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be of six (6) months and may be extended with the approval of the Human Resources Director. Certification: The certification rule for the eligible list resulting from this examination will be Rule of Seven Scores. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws

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