Job Description

Title: Sr Datacenter Operations Technician

Location: Memphis, TN

Job type: FTE

SUMMARY:

We are currently looking for an experienced, customer focused, energetic & detail-oriented individual to join our client's evolving Data Center (DC) Operations Team. DC Operations technician is a crucial role in our day to day DC operations contributing towards stability & uptime of the DC environment,. This is a front line responder role for any hands-on requirement in the data center supporting assets hosted by various teams within the company.

As an Exceptional Sr. Data Center Technician, you will be responsible for the health of server and network infrastructure for Data Centers and Global Points of Presence. You will be responsible for the two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

RESPONSIBILITIES:

• Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence
• Rack and stack of data center network equipment
• Maintain Warehouse inventory and asset management using our internal application.
• Labeling and troubleshooting for fiber/optics cables
• Power supply cabling, installation, troubleshooting and repair
• Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
• Manage, response and resolution of data center operations tickets used cross functionally via Jira.
• Create and Maintain documentation of tasks and standard operating procedures
• Receipt and Decommissioning of data center hardware.
• Vendor returns for infrastructure under and out of warranty
• Manage spare parts inventory within the data center
• Define, design, and implement network layouts and solutions within our data centers.

BASIC QUALIFICATIONS:

• 6+ years of experience working with server, storage, compute and network hardware
• 6+ Years of experience troubleshooting and repairing servers and networking infrastructure
• 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment

PREFERRED QUALIFICATIONS:

• Strong linux skills including
• Navigating the system's directories and filing system
• Manipulating files in the Linux shell
• User permission configuration
• Package installation and software management
• Ability to identify and apply different filesystem types
• Using Linux commands for process management
• Basic troubleshooting and debugging
• Bash or other scripting
• Experience being on-call and ability to respond to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World
• Excellent prioritization and time management skills
• Able to work in a fast paced environment
• Detail Oriented
• Oracle Experience
• Inventory Management
• Forklift Certification
• 4+ years of experience in Structured Cabling Copper/Fiber
• 4+ years of experience in Power and Cooling concepts inside the data center

Job Tags

Similar Jobs