Job Description

About Us

We are a dynamic, growth-driven pet care brand dedicated to creating high-quality, science-backed pet products (grooming and wellness essentials) for North American pet parents. As we expand our market footprint in the pet specialty and regional chain space, we’re seeking a results-oriented Sales Manager with deep pet industry expertise and established relationships in North America’s key pet retail channels. This remote role will own our most critical accounts and regional partnerships, driving revenue growth through strategic channel management and data-informed product curation.

Key Responsibilities

Key Account Management & Relationship Growth

• Own end-to-end sales for tier-1 pet retail accounts, including PetSmart, Pet Supplies Plus, Mud Bay, and All the Best extra, leveraging existing relationships with decision-makers (e.g., category managers, regional buyers) to expand product distribution, negotiate favorable terms (pricing, promotions, shelf placement), and hit annual sales targets
• Conduct proactive account maintenance: lead quarterly business reviews, resolve supply chain or merchandising issues, and co-create joint marketing initiative to boost sell-through.

Regional Chain Development

• Identify and onboard high-potential regional pet retail chains by tailoring pitches to their unique shopper demographics.
• Build long-term loyalty with regional partners through personalized support: aligning product assortments with local pet trends, providing in-store training for staff, and optimizing inventory levels to avoid stockouts.

Channel Strategy & Product Curation

• Demonstrate sensitivity to channel-specific needs: curate product assortments that fit each retailer’s positioning and adjust strategies based on shopper insights
• Develop data-backed channel strategies: analyze POS data and sales trends to identify growth opportunities and outperform competitors.

Deep Channel Operations & Cross-Team Collaboration

• Oversee end-to-end channel operations: coordinate with supply chain teams to ensure on-time delivery to retail distribution centers, work with marketing to align brand messaging with retailer campaigns, and train internal teams on account-specific requirements.
• Forecast sales performance for key accounts and regional chains, track pipeline progress, and report monthly/quarterly results to the leadership team.

Required Qualifications

• Pet Industry Expertise: 5+ years of sales experience in the North American pet industry, with a proven track record of managing pet specialty or regional retail accounts. Prior experience with PetSmart, Pet Supplies Plus, Mud Bay, or All the Best is a must.
• Channel Relationships: Established, active connections with decision-makers at target accounts (e.g., national category buyers, regional managers) – ability to leverage these relationships to accelerate partnership growth.
• Strategic & Curation Skills: Demonstrated ability to develop channel-specific strategies and curate products that drive sales.
• Remote Work Readiness: Proficient in remote collaboration tools (CRM platforms like HubSpot) and self-motivated to manage accounts across North America and Canada.
• Data Fluency: Comfortable analyzing sales data, POS trends, and shopper insights to inform decisions (experience with retail analytics tools a plus).

Preferred Qualifications

• Experience scaling regional pet chains from 5+ locations to 100+ locations.
• Familiarity with pet industry trends (e.g., Health & Wellness, Supplement, Solution treatment) and how to align them with channel needs.

HICC America Corp. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, color, religion, sex, sexual orientation, gender identity, national origin or age.

HICC America Corp. has adopted a drug-free workplace policy. Working under the influence of drugs or alcohol is not permitted.

Any employment offer from HICC America Corp. is contingent upon the candidate having and maintaining a valid U.S. Work Authorization status throughout employment.

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