(Remote) 1 Tom Plumber Nashville On Call Dispatcher Job at 1-Tom-Plumber Nashville, Smyrna, TN

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  • 1-Tom-Plumber Nashville
  • Smyrna, TN

Job Description

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Flexible schedule
  • 401(k) matching

Dispatcher Job Description:

The 1-Tom Plumber On-Call Dispatcher will work remotely, providing fast and friendly customer service to both internal and external customers. The dispatcher will manage after-hours calls for the on-call technicians and the day-to-day operations.

Responsibilities Include but are not limited to:
Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.

Job Requirements:
  • Must live in middle Tennessee
  • High School diploma or equivalent
  • Ability to satisfactorily resolve client concerns
  • Competency of basic computer programs
  • Professional demeanor
  • Self-motivated with a sense of urgency to complete tasks
  • Able to work gracefully under pressure in a fast-paced environment
  • Strong problem-solving abilities and attention to detail
  • Reliable, trustworthy and punctual
Compensation: $25 per booked call



Flexible work from home options available.

Job Tags

Remote job, Flexible hours,

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