Quality Manager Job at Universal Logistics Holdings, Inc., Cloverdale, VA

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  • Universal Logistics Holdings, Inc.
  • Cloverdale, VA

Job Description

Job Description

We are seeking an experienced Quality Manager to lead our Quality Assurance function and support continuous improvement across our manufacturing operations. The successful candidate will have a strong background in quality systems, process improvement, and compliance, with hands-on experience managing ISO 9001 and ISO 14001 standards. This role is critical to maintaining product quality, driving operational consistency, and ensuring compliance with customer and regulatory requirements.

Key Responsibilities

  • Lead the development, implementation, and maintenance of the company’s ISO 9001 Quality Management System and ISO 14001 Environmental Management System .
  • Manage and coordinate internal and external audits, ensuring readiness and compliance.
  • Monitor and analyze quality performance metrics, identifying areas for improvement and implementing corrective/preventive actions.
  • Oversee supplier quality management, including audits, evaluations, and development initiatives.
  • Provide leadership to the quality team, including training, coaching, and performance management.
  • Collaborate with production, engineering, and other departments to support consistent process control and continuous improvement initiatives.
  • Develop and maintain documentation, procedures, and policies to ensure compliance with customer and regulatory requirements.
  • Promote a culture of quality and environmental responsibility across the organization.

Qualifications

  • Bachelor’s degree in Quality, Engineering, Manufacturing, or related field (or equivalent experience).
  • 5+ years of quality management experience in a manufacturing environment.
  • Proven experience with ISO 9001 and ISO 14001 systems, including audits and certification processes.
  • Strong knowledge of quality tools and methodologies (FMEA, root cause analysis, corrective/preventive action, SPC, etc.).
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive continuous improvement initiatives across departments.
  • Experience managing and developing teams.

Preferred Qualifications

  • Certified Quality Engineer (CQE), Certified Quality Manager (CQM), or similar certification.
  • Experience with Lean Manufacturing and/or Six Sigma methodologies.
  • Supplier quality management experience.
  • Strong data analysis and reporting skills.

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