Job Description

Job Description

Job Description

Altitude Trampoline Park Huntsville, AL is looking for energetic individuals with a passion for guest experience to join our Team! Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.

What You Need

-Excellent communication skills

-Reliable transportation, to and from work

-Completion of in-house safety training

-Work experienced a plus, but not required

-Communicate and enforce all park regulations and jumping rules in a personable and professional manner

-Remain alert and use all senses while supervising park guests

-Establish and maintain a safe environment for patrons in and around jumping surfaces, foam pits, and other activity areas

-Work as a team with other court monitors and Altitude Trampoline Park employees

Perks

-Flexible schedule

-Competitive Pay

-Work experienced a plus, but not required

Altitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.

Party Hosts report directly to the managers of Altitude Trampoline Park.

Party Hosts are expected to:

• You make this place special!

  • You do ANYTHING you can to get parents what they need for their kids birthdays and other events

  • You are buttoned up... you have reviewed the proper paperwork for all parties you are hosting prior to the event and have everything mapped out

  • You will inspect all party rooms and tables to ensure they are spotless, set up, and ready to go.

  • You will ask the parent if they want you to present the cupcakes/cake with lit candles and singing.

  • You will clear all dirty dishes, silverware and napkins form the guest's table.

  • You will help the parent by cutting the cake (if they want you to), help distribute cake or treats, etc.

• Let your personality show!

  • Smile and have a positive attitude

  • Be enthusiastic and energetic at all times.

  • Acknowledge and greet the parent the second you see them walk in

  • Be conversational with the parents and kids

  • Handle guests' questions and concerns professionally and courteously

• You've got this down to a process

  • You know your party schedule names, food orders, themes, etc.

  • You have cleaning materials ready to go to get the next party setup

  • Goodie bags are ready to go and distribute

  • Validate that ALL waivers are executed properly and issue appropriate wrist bands

• Be Responsible

  • Participate in and help facilitate staff training

  • Be on time for your shift

  • Attend ALL scheduled staff meetings

  • If unable to work, find an appropriate substitute and complete the substitution form

• You are a court monitor too

  • Fill in as a court monitor when needed

  • Communicate to management any and all occurrences involving staff or guests in the park that require attention

  • Communicate and enforce all park regulations and jumping rules in a personable and professional manner

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