Part Time Customer Service and Sales Associate Job at Hertz, West Springfield, MA

VHk2eWY5UTFSV1B6dnJUbG9MWHp3SS9MZnc9PQ==
  • Hertz
  • West Springfield, MA

Job Description

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.

Wages: $16.00/hr. 

For full-time opportunities Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Employee Discounts

 
Responsibility of a Sales and Service Associate includes:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Convert phone shops to reservations and rentals
  • Creating a positive customer service experience by listening to and identifying customer needs
  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
  • Assist customers with various post rental inquiries that involve the rental and billing process.
  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

 
Skills/Experience:

  • Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

 
Qualified applicants will have the following:

  • A valid driver's license with record in good standing
  • Ability to drive and operate vehicles
  • Fluency in English
  • 1-2 years of customer service and sales experience.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

Job Tags

Holiday work, Full time, Part time, Local area, Outdoor, Flexible hours, Shift work,

Similar Jobs

Idaho Staffing

General Farm/Irrigation Worker Job at Idaho Staffing

 ...overall contract period, commensurate with the duties encompassed within the field and livestock workers (combined) category. General farm work will include the following responsibilities: maintain, drive, attach and operate farm implements/tractors/equipment to till... 

IBM Computing

Senior Managing Consultant SAP EAM Lead (San Francisco) Job at IBM Computing

 ...Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You...  ...Your role and responsibilities Lead and implement complex SAP EAM/PM projects within the utilities sector. Configure and provide... 

Alignerr

Professional Voice Actor - Italian (Chicago) Job at Alignerr

 ...contributors may lead new future initiatives. Exposure to innovation: Gain firsthand experience with stateoftheart large language models and training workflows. Application Process (Takes 1015 min) Submit your resume along with your application. Complete... 

Tend

Associate Dentist Job at Tend

 ...At Tend, we do dentistry differently without compromising on excellence or ambition. As an Associate Dentist at Tend, youll deliver best-in-class clinical care in a modern, thoughtfully designed studio. Youll be busy from day one, treating a well-booked schedule of... 

Optum

After-Hours Home Health Triage Nurse (RN) Job at Optum

 ...A leading healthcare organization is seeking a T Home Health Clinical Triage Specialist based in Atlanta, Georgia. This role requires a compassionate Registered Nurse who will manage after-hours triage calls, assess patient needs, and ensure quality care delivery. Candidates...