Office Admin Assistant Job at SteelSafe Storage, Aurora, CO

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  • SteelSafe Storage
  • Aurora, CO

Job Description

Job Description

Job Description

This full-time position is located at our office near I-225 and Alameda in Aurora, CO. This position serves various self-storage facilities remotely from our Colorado office, and does not require any travel. Your primary focus will be administrative tasks, speaking with potential customers, and assisting customers with inquiries, reservations, and support.

Responsibilities:

  • Maximize customer interactions to deliver legendary customer experiences and satisfaction
  • Build customer relationships via inbound and outbound phone calls, email, and chat.
  • Address customer concerns promptly and professionally.
  • Update customer accounts and ensure accurate data entry.
  • New customer follow-up utilizing our CRM.
  • Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions.

Required Skills:

  • Self-motivated with a positive attitude and detailed organizational skills.
  • Exceptional verbal and written communication with customer service experience.
  • Computer literate and tech savvy.
  • Comfortable using MS Office Suite.
  • Efficiency in multitasking

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Job Tags

Hourly pay, Full time, Remote job,

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