Job Description
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Job Summary: - You will report to the IT Dynamics Developer Team Lead and as a member of a high-performing team of software professionals responsible for building, supporting, and continuously improving the Customer Relationship Management platform, Microsoft Dynamics 365.
- This position reports to the IT Dynamics Developer Team Lead and is a key member of a high-performing team of software professionals responsible for building, supporting, and continuously improving the Customer Relationship Management platform(s), currently Microsoft Dynamics 365.
- The ideal candidate for this position will have 3+ years of software engineering experience and experience with enterprise CRM systems.
- This person will be a strategic partner to multiple business teams, a champion for a community of users, a catalyst for effective teamwork, and support the team to deliver maximum value to the organization.
Duties & Responsibilities: - Leads complex, cross-functional software engineering projects from inception to completion.
- Helps define and assist in the implementation of technical processes and procedures including on-prem and cloud architecture, PaaS, unit testing, integration testing, automation of build processes and configurations.
- Assists in maintaining and improving existing CRM software suite with a focus on system optimization and system quality.
- Driven to share their knowledge with others, helping to guide technical conversations in a productive manner.
- Knowledge and experience with the entirety of the Software Development Life Cycle (SDLC).
- An excellent understanding of how their work fits into the larger architectural picture from a maintainability and testability point of view.
- Synthesize business requirements and understanding of our purpose and vision to evaluate and build excellent solutions for our stakeholders.
- Ability to provide production support on an as-needed basis.
- Deep understanding of internal systems and their integrations.
Required Qualifications: - 3+ Years of experience developing in C#.
- 3+ Years of experience developing in JavaScript.
- 2+ Years of experience working with Enterprise CRM Systems (MS Dynamics 365, SugarCRM).
- 1+ Years of experience in Microsoft SQL Server/TSQL.
- Bachelor's Degree in Computer Science, Computer Information Systems or equivalent.
- Excellent multitasking and prioritization abilities.
- Strong communication skills and ability to explain technical concepts to non-technical people.
- Developing plugins, actions and assemblies for D365, Low / No-code tools such as Power Automate and Power Apps.
- Developing integrations using Microsoft CRM SDK in C#.
- Azure Cloud experience with App Services, App Registrations, Key Vaults, Function Apps and Service Bus.
- Source Control/Git (Azure DevOps).
- Using third-party tools such as XRMToolKit and XRMToolBox.
- Using Managed solutions and deployment pipelines.
- Developing and Consuming REST web services for enterprise applications.
- Automated build/deployment processes and configuring servers.
- Integrating with services such as Marketo, Twilio and Intercom.
- Agile-based software development using SAFe or similar methodologies.
Preferred Qualifications: - Client Development Tools (Angular, TypeScript, CSS/SCSS, jQuery).
- Low / No-code tools such as Power Automate and Power Apps.
- Business Intelligence software (PowerBI, Tableau).
- Cloud-native development (Azure, AWS, Google Cloud).
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