Job Description

Summary

Join us for this incredible opportunity to be part of our Loss Prevention team as a Loss Prevention Officer at Wild Dunes Resort in Isle of Palms, just outside of Charleston, SC. Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized as one of Fortunes 100 Best Companies to Work For in 2021! 

We Offer Excellent Benefits:

• Free room nights, Discounted and Friends & Family Room Rates  
• Medical, Prescription, Dental, and Vision Insurance after 30 Days of Employment
• Paid time off and holiday pay – Full Time & Part Time colleagues eligible
• Paid Family Bonding Time and Adoption Assistance  
• 401K with company match 
• Coolest colleague dining facility in the Charleston Region

Description:

The Loss Prevention Officer is responsible for performing the daily functions of the department to ensure protection of property assets, colleagues, guests and property. They will maintain logs, certifications and documents required by law and Standard Operating Procedures as well as ensure safety protocols are maintained within the property and follows emergency procedures and accident and fire prevention procedures.  Previous loss prevention experience is highly preferred.

• Patrols and monitors an assigned area; reports suspicious activities to local authorities.
• Monitors surveillance cameras, inspects property, and monitors crowds.
• Contacts law enforcement or fire department in case of an emergency.
• After business hours, checks doors, offices, windows, and gates to ensure the property is secure.
• Investigates reports of suspicious activity on the property.
• Reasonably detains persons suspected of criminal activity until law enforcement arrives.
• Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort individuals from the property if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties
• Complete required shift reports and maintain confidentiality of all loss prevention
• Ability to work a flexible schedule that will include evenings, weekends, and holidays
• Must be able to live the Hyatt Values of Respect, Integrity, Humility, Empathy, Creativity & Fun

Rate of Pay: $18/hr + $1.50 overnight differential

Schedule: Swing Shift and Overnight – 3pm-11pm/ 7pm-3am/ 11pm-7am

Qualifications

Working Conditions:

• Must be able to work in a variety of weather conditions (rain, wind, snow, heat);
• Must be able to walk, climb into and out of and operate a vehicle frequently, with occasional stair climbing.
• Must be able to repetitively lift, push, pull & carry up to 15 lbs., frequently up to 25 lbs. and occasionally up to 75 lbs.
• Must be able to twist, bend and squat frequently; kneel or crawl occasionally; infrequently climb a ladder
• Must be able to perform repetitive hand & arm movements, pushing and pulling and simple grasping frequently; squeezing, overhead reaching & fine manipulation occasionally.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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