Job Description

We are looking for a Personal Lines Customer Service Supervisor . This is a full-time , direct hire position that is 100% on-site in Madison, Indiana . **RELOCATION ASSISTANCE.**

PERSONAL LINES CSS is responsible for account management of the PERSONAL LINES book of business.

Responsibilities:

• Reports to Agency Principal.
• Leads and manages daily CSR tasks for Personal Lines of business.
• Generates retention goals and strategies to achieve goals for Personal Lines.
• Manages new Personal Line business setup between Production Team and Service Team.
• Comprehensive account management of Personal Lines accounts.
• Provides feedback to Agency Principal in direct report reviews and staffing needs.
• Responsible for communicating company changes to team.

Requirements:

• Bachelor's degree is preferred .
• A minimum of 5 years of experience in Insurance industry.
• A minimum of 5 years of experience in Account Management .
• A minimum of 2 years of Supervisory or Management experience.
• Agency Management System experience is required . Applied EPIC is a plus .
• Property and Casualty License is required .
• Life and Health License is required .

Details:

• This is a full-time , direct hire position that is 100% on-site in Madison, Indiana .
• Schedule: Monday - Friday
• Salary: $55-75K base salary (BOE)
• This is a W-2 position. No B2C/C2C. No sponsorship.

Malone is an Equal Opportunity Employer.

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