Job Description
We are looking for a Personal Lines Customer Service Supervisor . This is a full-time , direct hire position that is 100% on-site in Madison, Indiana . **RELOCATION ASSISTANCE.**
PERSONAL LINES CSS is responsible for account management of the PERSONAL LINES book of business.
Responsibilities:
- Reports to Agency Principal.
- Leads and manages daily CSR tasks for Personal Lines of business.
- Generates retention goals and strategies to achieve goals for Personal Lines.
- Manages new Personal Line business setup between Production Team and Service Team.
- Comprehensive account management of Personal Lines accounts.
- Provides feedback to Agency Principal in direct report reviews and staffing needs.
- Responsible for communicating company changes to team.
Requirements:
- Bachelor's degree is preferred .
- A minimum of 5 years of experience in Insurance industry.
- A minimum of 5 years of experience in Account Management .
- A minimum of 2 years of Supervisory or Management experience.
- Agency Management System experience is required . Applied EPIC is a plus .
- Property and Casualty License is required .
- Life and Health License is required .
Details:
- This is a full-time , direct hire position that is 100% on-site in Madison, Indiana .
- Schedule: Monday - Friday
- Salary: $55-75K base salary (BOE)
- This is a W-2 position. No B2C/C2C. No sponsorship.
Malone is an Equal Opportunity Employer.
Job Tags
Full time, Relocation package, Monday to Friday,