Job Description

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industrys most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview

The Human Resources Generalist is responsible for completing a variety of tasks to support the daily operations of the HR department. The HR Generalist will manage the recruitment process, hiring, onboarding, employee relations, regulatory compliances, benefit administration and billings, training and development and assist with payroll processing.

Responsibilities

• Responsible for talent acquisition and recruitment processes.
• Conducts employee onboarding processes, training and development initiatives.
• Assist with facilitating New Hire Orientation.
• Create and facilitate employee engagement plans, employee activities and special events, to motivate employees.
• Maintain Employee Survey program to ensure responses are on a timely manner to address employee concerns.
• Administers and maintains records of all regulatory leaves such as, FMLA, HFLL, ADA, Workers Compensation, to ensure compliance.
• Administers and maintains records of the hotel and company Leaves of Absences, paid and unpaid.
• Administers and maintains records all hotel and company policies.
• Assist to facilitate all compensation and benefit plans with enrollments, cancellations, changes, billings, etc.
• Assist with all payroll processes to ensure accuracy and deadlines are met for the pay period.
• Maintains employee database in the HR/Payroll systems.
• Prepares reports and conducts audits for accuracy.
• Maintains employee files and records either electronically or paper form.
• Assist with all internal and external HR related matters.
• Keep up to date with the latest HR trends and practices.
• Perform other duties as requested by management.

Qualifications

• Proven experience as an HR Generalist.
• Must have good understanding of general Human Resources policies and procedures.
• Must have good knowledge of employment and labor laws.
• Excellent knowledge of MS Office, HRIS systems.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Must be able to facilitate all hotel/company required meetings and trainings.
• Must be able to engage with internal departments to gather necessary approvals and information to complete tasks and assignments.
• Must be able to effectively execute billing/finance related tasks to fulfill various needs of the Human Resources department.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives and deadlines.
• Must be able to cross-train in other departmental related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating employee or operational needs.
• Perform other duties as requested by management.

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