Job Description
Our Opportunity:
Chewy is looking for an experienced, consumer-centric, data-driven Head of Healthcare Marketing, oversee the healthcare marketing organization at our Bellevue, WA headquarters. This role will manage B2B and B2C marketing teams to deliver brand, product and retail marketing to drive awareness, preference and conversion across the suite of health and wellness products and services Chewy offers: online pharmacy, telehealth, insurance, and our B2B veterinarian platforms.
What You’ll Do:
- Develop the overarching marketing strategy for Chewy healthcare and develop marketing plans by business vertical.
- Develop the annual marketing calendar and key initiatives to drive the Healthcare business
- Identify the key metrics to track marketing impact and improve measurement frameworks
- Build processes to ensure smooth execution across functions within the Healthcare business unit and with Chewy brand marketing, creative teams, channel marketing and analytic partners.
- Oversee the go-to-market B2B and B2C strategies and execution including product marketing strategies, GTM plans, creative briefs, ongoing campaign optimization and measurement
- Ensure our retail marketing strategy and promotions drive acquisition and retention
- Collaborate with Chewy Brand, Integrated Marketing and Channel teams (Email, Digital, Social, Content etc.) to drive customer acquisition and retention across paid and owned channels, continuously optimizing and seeking improvements
- Collaborate with research team to develop actionable consumer insights to inform marketing and product plans.
- Collaborate with product and UX teams to ensure the consumer experience reflects our brand and consumer needs.
- Build best-in-class partner programs and driving partner marketing programs
- Develop launch plans for new products and services, driving collaboration across stakeholders to ensure a cohesive go-to-market approach
What You’ll Need:
- 15+ years integrated marketing experience
- 10+ years of team management experience
- Demonstrated ability to manage cross-functional projects and processes with multiple stakeholders
- Must have attention to detail and possess critical thinking skills
- Strong verbal and written communication skills,
- Effective project management skills and partner facing experience preferred
- Experience leading B2B and B2C marketing teams
- Experience in a wide range of marketing disciplines inclusive of managing mass media, social media, print, affiliate marketing, etc.
- Comfortable in a fast paced, self-starter environment
- Ability to develop metric frameworks, drive data analysis (quantitative and qualitative) to identify opportunities
- Bachelor’s degree, MBA preferred
- Position may require travel
Compensation & Benefits
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .
If you have a question regarding your application, please contact HR@chewy.com .
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Job Tags
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