Job Description

Job Description

Job Description

Overview:

Field Adjuster I will investigate and evaluate daily property claims for clients pursuant to client and company direction. Provide timely, accurate, fair, and professional service to all clients and insured parties while maintaining a high level of production.

Essential Functions:

• Handles all assigned claims promptly and effectively, with minimal need for direction and oversight.
• Inspect damaged property and determine claim related damage.
• Makes decisions within delegated authority as outlined in company policies and procedures.
• Understands insurance coverage and applies appropriate claims practices to resolve claims in alignment with company guidelines.
• Sets and relays adequate reserves according to carrier guidelines.
• Maintains current knowledge of insurance policies and carrier guidelines.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Submits severe incident reports, insured to value (ITV) reports and other information to claims management as needed.
• Delivers outstanding customer service experience to all internal, external, current, and prospective customers nationwide. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service.
• Perform other duties as assigned.

Job Requirements:

• Bachelors preferred; High School required.
• Must have a valid adjuster license for state residing/covering.
• Must have a valid driver’s license to travel to insureds locations.
• 2-3 years of experience with property claims required.
• Experience preparing estimates with Xactimate and Symbility required.
• Knowledge of insurance policies, theories, and practices.
• General understanding of construction concepts and principles strongly preferred.
• Must have the ability to climb ladders, get in attics/crawlspaces, get on roofs, kneel, bend, etc.
• Must complete continuing education credits where required to maintain licensing.
• Strong investigative, analytical, and problem-solving skills
• Capability to plan, organize and manage time efficiently.
• Ability to work within specific client guidelines concerning both service timelines and preparation of estimates.

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