Entry Level Sales Associate Job at Connecticut Consulting Services, Hartford, CT

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  • Connecticut Consulting Services
  • Hartford, CT

Job Description

Job Description

Job Description

We are currently hiring agents for a technology call center representative position for our technology company in Wethersfield, CT.

Benefits:

  • High pay
  • Monthly and yearly recognition's
  • Company paid dinners
  • Company paid traveling
  • Weekly Pay
  • Mentorship and coaching
  • Unlimited performance bonuses
  • Unmatched team culture
  • No experience or degree required

Duties and Responsibilities:
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Researching required information using available resources.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating and coordinating with internal departments.
- Other duties as assigned.

Requirements:
- Open availability: Monday through Friday. 8 a.m. to 5:55 p.m.
- Experience in dealing with the public.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
- Skills and Specifications
- Technical expert in related computer applications.
- Able to react effectively and calmly in emergencies.
- Able to maintain customer confidentiality.

Education:
- High school diploma or equivalent.

Job Type: Full-time

Salary: $36,000.00 - $150,000 per year

Benefits:

 

  • Paid time off
  • Company provided trips
  • Weekly, Monthly, and Yearly bonuses.

 

Schedule:

 

  • 8 hour shift

 

Supplemental pay types:

 

  • Bonus pay
  • Commission pay

 

Ability to commute/relocate:

 

  • Wethersfield, CT 06109: Reliably commute or planning to relocate before starting work (Required)

 

Experience:

  • Customer service: 1 year (Preferred)
Company Description

Our mission at this company is to make over 1,000 individuals become six figure income earners.
We have a very positive and vibrant culture at this company with consistent support.

Company Description

Our mission at this company is to make over 1,000 individuals become six figure income earners.\r\nWe have a very positive and vibrant culture at this company with consistent support.

Job Tags

Weekly pay, Full time, Relocation, Currently hiring, Shift work, Monday to Friday,

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