Job Description
E-Commerce Marketplace Channel Manager
Clifton, NJ (on-site)
The eCommerce Marketplace Channel Manager will create, administer and general manage 3rd party marketplace channels and grow sales in these channels to meet overarching company goals. The position will develop and maintain effective working relationships with cross functional team members; i.e., Product Managers, Marketing, Sales, Inventory Management in a fast paced and dynamic company.
Responsibilities
- Own creation, management and expansion of eCommerce sales platform and strategy. Partner with Sales to develop, and manage, product assortment.
- Examine category merchandising strategies of key competitors, and best-in-class online retailers, to understand emerging trends and promotional opportunities
- Load, manage and review online merchandise presentation to ensure the categorization, imagery, copy, pricing, site placement and promotional messages are accurate and meet brand standards
- Monitor and manage product presentation improvements including short, long descriptions, key features, and imagery
- Leverages merchandising tactics and strategies to drive basket and traffic growth on e- commerce channels while also maximizing overall e-commerce margin and profitability.
- Monitor and manage customer reviews related to product assortment and update product content and site messaging to better service the consumer
- Proactively seek opportunities to improve marketplace strategies and tactics, enhance customer experience and maximize ROI
- Act as a champion in carrying out and communicating management’s strategies and goals throughout the business.
- Owning the customer experience for customers (customer service)
Qualifications:
- Minimum of 5 years experience in eCommerce industry. Including Amazon, eBay and Walmart Marketplace experience.
- Minimum of 1 year experience as a leader/supervisor/manager and managing a team
- Have experience or knowledge managing or operating eCommerce marketplace
- Ability to analyze and create strategic planning
- Creative thinking to increase online sales
- Excellent presentation, negotiation, interpersonal and communication skills
- Be able to work in fast paced industry
- Excellent skills in MS Office
- Have leadership skills, develop, and motivate team
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