Job Description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Dir Complex Claims WC to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

• Work with business teams and partners to support and participate in completion of critical business tasks to support the Workers' Compensation, Defense Base Act (DBA) and United State Longshore and Harbor Workers Act businesses

• Communicate with team members and business partners regarding reconciliation of specific production, expense and vendor related reports

• Manage the entry of Major Loss Reports (MLRs) to document claims with significant financial exposure

• Point of contact for specific business areas for questions involving documents, payments, and reserve transactions

• Provide administrative oversight to ensure business processes and requirements are delivered

• Performs other duties as assigned or requested

What you will need to succeed

• 5+ years in a business support role, with experience analyzing and solving business problems from requirements gathering to successful solution implementation.

• Analytical, decision making and problem-solving abilities

• Ability to manage multiple deliverables

• Solid communication skills

• Experience supporting business operational processes.

• Demonstrated strategic thinking and ability to collaborate with diverse stakeholders

• High sense of ownership and responsibility to all stakeholders to ensure work quality

Ready to take your career to the next level? We would love to hear from you.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com .

Functional Area:

CL - Claims

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Claims, Inc.

Job Tags

Relocation, Flexible hours,

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