Customer Service Representative (Remote) Job at Rooted Talent Solutions, Stockbridge, GA

VHk2eGZ0WXhRR2Z6dmJucHBiejJ4SXJLZnc9PQ==
  • Rooted Talent Solutions
  • Stockbridge, GA

Job Description

About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.

Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.

Key Responsibilities

  • Answer and manage customer inquiries via phone, email, and chat.
  • Provide accurate information about products, services, or policies.
  • Assist with troubleshooting, billing, or account-related questions.
  • Record and update customer interactions in the system.
  • Maintain a positive and professional attitude with every customer.
  • Meet performance expectations, including quality, accuracy, and efficiency.

Qualifications

  • Previous customer service experience is a plus, but not required.
  • Strong communication and problem-solving skills.
  • Ability to type and navigate computer systems efficiently.
  • Self-motivated and able to work independently.
  • High-speed internet connection and reliable computer/headset required.

Schedule & Pay

  • Flexible scheduling options are available.
  • Pay is biweekly on the 1st and 15th of each month.
  • Compensation is discussed during the interview process and varies by client program.

Why Join Us

  • 100% remote work from home.
  • Opportunity to choose your own schedule in 30-minute increments.
  • Gain valuable experience with leading companies across various industries.
  • Growth opportunities for reliable and high-performing team members.

Job Tags

Remote work, Work from home, Flexible hours,

Similar Jobs

Security Properties

Events and Marketing Coordinator (Seattle) Job at Security Properties

 ...industries. At SPR we create exceptional living experiences through integrity, teamwork, and innovation. Were looking for an Events and Marketing Coordinator whos creative, detail-oriented, and ready to make an impact across marketing, advertising, events, and communications.... 

SpaWell at Napa Valley Marriott

Spa Manager Job at SpaWell at Napa Valley Marriott

 ...COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California... 

Advanced Recovery Systems

Medical Physician Assistant Job at Advanced Recovery Systems

Overview: We are seeking a compassionate Medical or Psychiatric Physician Assistant to join our team! Advanced Recovery Systems is a trusted, physician-led behavioral healthcare company dedicated to providing evidence-based, expert care for addiction and... 

Zen Educate

Teaching Assistant - Immediate Start Job at Zen Educate

 ...real impact while growing your career in education. Become a Teaching Assistant and play a key role in student development, assisting with...  ...of learning methods to enhance the student learning experiences and support them as needed - Support with personal care or... 

Giants Baseball & Softball Camps

Jack in the Box - TEAM LEADER Job at Giants Baseball & Softball Camps

Overview Jack in the Box - TEAM LEADER role at Giants Baseball & Softball Camps. Location: Weatherford, TX. Compensation: $63,000.00-$80,000.00. This leadership role is responsible for training and leading team members to deliver an exceptional guest experience, ensure...