Control Room Operator - Remote Operations Center Job at Jupiter Power, Austin, TX

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  • Jupiter Power
  • Austin, TX

Job Description

Job Description

Job Description

Salary:

Jupiter Power is a leading energy storage company committed to delivering sustainable, innovative solutions for a cleaner energy future. We are committed to advancing the clean energy transition while prioritizing exceptional customer experiences and organizational alignment with our long-term strategic goals.

As we continue to grow, we are looking build a pipeline of talent for one of our newest operations: Jupiters Remote Operations Center. These roles are based out of our office in Austin, Texas.

Position Summary:

The Control Room Operator is a critical member of Jupiter Power's operational team, responsible for real-time monitoring, operation, and optimization of energy storage systems (ESS) and associated equipment. This role ensures safe, efficient, and compliant operations, with a strong focus on managing dispatch instructions from Independent System Operators (ISO) to support grid reliability and customer satisfaction.

Key Responsibilities:

Operational Oversight

  • Monitor and control energy storage systems, grid interactions, and other associated equipment using advanced software systems.
  • Execute dispatch instructions received from ISO, ensuring timely and accurate system responses to grid needs.
  • Respond to alarms and system deviations, initiating corrective actions to ensure system performance and reliability.
  • Maintain situational awareness, monitor and evaluate system conditions, anticipate problems, disseminate information to the appropriate entities, and implement strategies to minimize/avoid issues which may adversely impact the ESS assets and the Bulk Electrical System.
  • Direct and support dispatch of technicians to perform system restoration and service activities on site.

Safety and Compliance

  • Adhere to operational safety standards, protocols, and regulatory requirements.
  • Conduct routine inspections and assist with troubleshooting and resolving operational issues.
  • Maintain operational logs and records, including ISO communications, in compliance with regulatory and company standards.

Customer Experience

  • Act as a liaison to ensure stakeholders and customers are informed about system performance and availability.
  • Anticipate customer needs and proactively address concerns, ensuring a positive experience aligned with Jupiter Power's values.

Collaboration and Teamwork

  • Work closely with maintenance, engineering, and operations teams to optimize system performance.
  • Participate in training sessions and support continuous improvement initiatives.

Data and Reporting

  • Analyze performance data to identify trends and recommend improvements.
  • Prepare and deliver operational performance reports to management, stakeholders, and regulatory entities as required.
  • Maintain evidence and documentation for applicable compliance requirements and support internal groups to ensure timely provision of compliance deliverables (e.g., RFIs, reports, filings, and records).

Qualifications:

Required

  • High school diploma or equivalent; technical or vocational training preferred.
  • 3+ years of experience in power plant, battery storage, or control room operations.
  • Familiarity with SCADA systems, energy management systems, and ISO dispatch processes.
  • Strong understanding of electrical systems, grid operations, and energy storage technologies.

Preferred

  • Bachelor's degree in a relevant field such as Engineering, Energy Systems, or Operations.
  • Certifications such as NERC System Operator, OSHA, or equivalent.
  • Experience in customer-facing roles or industries emphasizing customer satisfaction.
  • Working knowledge in one or more ISO/RTOs (ERCOT, CAISO, WECC, MISO, PJM, IESO, NYISO, ISONE, SPP).

Key Skills and Competencies

  • Proficiency in monitoring and controlling complex systems.
  • Strong problem-solving and decision-making abilities under pressure.
  • Excellent communication and interpersonal skills, including experience with ISO communications.
  • Ability to work in a 24/7 shift environment, including nights, weekends, and holidays as part of a rotating schedule.
  • Commitment to safety, compliance, and customer-centric operations.
  • Ability to obtain a NERC Certification within 12 months.

Job Tags

Work at office, Shift work, Night shift,

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