Job Description

CornerStone Staffing is seeking an Administrative Assistant to work as a Claims Investigator to join our client, a leading insurance company in Carmel, IN.

CornerStone Staffing is currently recruiting for the following position:

Job Title: Claims Investigator

Location: Carmel, IN (fully onsite)

Pay: $20/hr

Schedule: Mon - Fri 8am-4:30pm

This role is responsible for the initial setup and investigation of claims before they are assigned to a licensed adjuster. The Claims Investigator will handle 20-40 claims per day , reviewing documentation, verifying coverage, and identifying potential recovery opportunities.

This is a fast-paced, detail-oriented position that requires strong organizational skills and the ability to multitask effectively.

• This role involves working extensively with emails, claim document reviews, and loan amortization tasks.
• Ideal candidates should be proactive, adaptable, and thrive in a structured environment.

Job Description:

• Review claim documentation to match collateral damage with the appropriate insurance policy.
• Determine coverage eligibility and assess claims for recovery potential.
• Utilize auto valuation tools to analyze damages.
• Ensure accuracy and efficiency in claims processing while meeting service standards.
• Respond to customer inquiries via phone and email, providing clear and professional assistance.
• Maintain high service levels while handling multiple claims efficiently.

Requirements:

• High school diploma or GED required.
• 1-2 years of relevant experience.
• Strong attention to detail and sense of urgency.
• Ability to multitask effectively.
• Insurance background is not preferred.

Application Process Includes:

• Drug testing
• Background check

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