Job Description

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.  

Jencap  Partners is comprised of our corporate operations and s ervice teams who support our staff i n their commitment to achiev e greatness and exceed the expectations of our agency partners . The goal of corporate functions is to provide the necessary infrastructure, expertise , and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, align ing support strategies to achieve Jencap’ s broader objectives .

We are looking for a proactive and detail-oriented accounting professional to join our dynamic team. The ideal candidate brings a solid understanding of accounting principles, strong organizational skills, and a customer-first mindset. This role combines financial accuracy with relationship management, ensuring seamless cash application and responsive support for our agents and customers.

Our company thrives in a fast-paced, evolving environment, and we value individuals who are adaptable, eager to learn, and capable of working independently while contributing to a collaborative team culture.

The Accounting Specialist will work a hybrid schedule from our  Springfield, MO office.

Responsibilities :

• Review aging reports, identify past-due accounts, and follow up with agents/customers in line with established collection procedures


• Support continuous improvement of AR processes and documentation


• Respond to inquiries from agents and customers via phone and email with professionalism and empathy


• Provide clear, solution-oriented communication to resolve issues quickly


• Navigate and learn industry-specific software platforms


• Assist with ad hoc projects and tasks to support the AR team and broader finance function

Requirements :  

• Solid knowledge of accounting principles and practices


• Strong written and verbal communication skills


• Analytical problem-solving ability with a focus on solutions


• Excellent organizational skills and attention to detail


• Ability to manage multiple priorities in a fast-paced environment


• Self-motivated with initiative to drive tasks to completion


• Strong interpersonal skills with the ability to collaborate across teams


• Ability to work independently while adhering to company policies and procedures


• Proficiency in Microsoft Excel® and familiarity with other Microsoft 365 tools preferred


• Minimum of 3 years of accounting experience (accounts receivable focus preferred)


• Previous customer service or client-facing experience strongly preferred

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.  

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place.  

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.  

Jencap is an E qual O pportunity E mployer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law . We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard , as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.  

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